ONDC & Order Management

More Ways to Be Found.
One Team to Help You Deliver.

Bring ONDC seller management, direct ordering, and customer support into your commerce plan.

Discuss ONDC onboarding

From Discovery to Delivery

A New Channel Needs an Operating Plan.

Delight offers ONDC seller management alongside branded online ordering and order support.

Seller Onboarding

Review your catalogue, business information, and seller-side onboarding requirements.

Catalogue & Order Operations

Plan product availability, order acceptance, fulfilment hand-offs, and outlet ownership.

Customer Support

Keep order queries, delivery coordination, and issue resolution in your operating workflow.

Your Brand. Your Direct Channel.

Make Direct Ordering
Part of the Picture.

A branded ordering website gives your customers a direct route to your products. Delight’s website and online ordering services include POS, logistics, and payment integration, with chat and call support.

Explore connected ordering

Channel Readiness Checklist

  1. CatalogueProduct details, prices, availability, and outlet mapping.
  2. FulfilmentOrder acceptance, preparation, dispatch, and delivery coordination.
  3. Customer experienceSupport ownership, issue handling, and customer updates.
  4. ReconciliationOrder records, payments, settlements, and exceptions.

Onboarding Is Scoped to Your Business.

Network participation, buyer-app visibility, serviceability, and logistics availability depend on your seller-side setup and applicable network requirements. We review these with you before launch.

Your Next Chapter Starts Here

Build Your Brand.
We’ll Handle the Moving Parts.

Let’s connect your commerce, your operations, and your customers.

Let’s talk growth